
Bank transfer
Bank withdrawals are listed at 1–5 banking days after processing; check the destination details before submitting.

Payments & account conditions
Claim your 100% on the first deposit + 200% on the second, up to AU$2,000 total + 100 free spins right now
Payment options
Open the Cashier to see which payment methods are available for your account and whether each route supports deposits, withdrawals or both.

Bank withdrawals are listed at 1–5 banking days after processing; check the destination details before submitting.

Visa and Mastercard debit cards are available for payments; confirm withdrawal eligibility in the Cashier.

MiFinity, Neteller, Inpay and listed cryptocurrencies may be available, subject to account and provider checks.
Withdrawal limits
| Limit or stage | What applies |
|---|---|
| Published amount or timing | AUD 50 minimum; general transactions range from AUD 50 to AUD 2,000 |
| Internal review | See the current terms |
| Provider delivery | See the current terms |
| Fees | Provider or currency-conversion costs are shown in the Cashier or payment terms |
| Eligible funds | Bonus and pending-request conditions may affect the balance available to withdraw |
Approval and provider delivery are separate steps. A payment marked as sent does not necessarily mean it has arrived.
Before you withdraw
Review the Cashier for the payment method, account currency and current eligibility.
Make sure identity, payment ownership and any promotion conditions are complete.
Check the receiving details, network, limits and possible provider charges.
Keep the request date, transaction reference, status and support messages.
Four quick checks
Account checks

Lucky Hills may request identity and payment-ownership information before releasing funds. Submit documents only through the secure process provided by the casino.
For help, use Lucky Hills’ 24/7 live chat to clarify a document request or account check. Contact live chatKeep sensitive information within the secure verification process.
Costs and currency
Check the Cashier and provider terms for any applicable processing fees.
Your bank, wallet or intermediary may apply its own charges.
AUD is supported, alongside CAD, USD, NZD, EUR, BRL and INR; review the rate before confirming.
Track a payout
Check when Lucky Hills recorded the request and whether the stated estimate uses banking days.
Ask which document or detail is missing and use the secure route supplied by support.
Confirm the release time, destination and payment provider record.
Compare the casino reference with the receiving bank, wallet or provider information.
When things go wrong
Ask which review stage remains and whether identity, ownership or promotion terms are involved.
Check the Cashier for another approved payment option and its ownership requirements.
Review the precise account or bonus rule affecting the withdrawable balance.
Keep the transaction reference and check the receiving service’s own records before submitting another request.
For Australian players, responsible gambling help is available through the appropriate local services if gambling is causing concern.
Need to know
Internal processing is usually 30 minutes–24 hours, while delivery depends on the method. The overall published maximum is 7 business days, subject to checks and provider timing.
Visa and Mastercard debit cards are listed payment methods, but the Cashier determines whether a particular card can receive a withdrawal.
The welcome offer carries 40x wagering and is valid for 7 days. Review the active promotion terms before requesting a payout.
Keep the request reference, dates and status, then contact Lucky Hills’ 24/7 live chat with those details.
More payment help
Lucky Hills lists bank transfer, Australian debit cards, Visa debit, Mastercard debit, Apple Pay, MiFinity, CashToCode, Neosurf, ecoPayz, Neteller, Inpay and crypto payment methods. Availability can depend on the account and payment-provider checks.
Crypto options include Bitcoin, Ethereum, Litecoin, Tether, Dogecoin, Solana, TRON, Bitcoin Cash and USD Coin. Check the selected network and whether the route supports both deposits and withdrawals before confirming.
Supported currencies include AUD, CAD, USD, NZD, EUR, BRL and INR. Australian players may prefer AUD to reduce unnecessary conversion when making a Lucky Hills deposit or requesting a payout.
Open Cashier, select Deposit, choose a listed method and enter the amount. Follow the card, wallet or crypto provider’s authorisation steps, then wait for the payment to be accepted.
The published Lucky Hills minimum deposit is the stated amount overall, while individual methods have their own ranges. Visa and Mastercard accept from the stated amount to the stated amount; Neosurf accepts from the stated amount to the stated amount; CashToCode accepts from the stated amount to the stated amount; and MiFinity accepts from the stated amount to the stated amount Bitcoin accepts from the stated amount to the stated amount Ethereum from the stated amount to the stated amount and other listed cryptocurrencies from the stated amount to the stated amount
100% on the first deposit + 200% on the second, up to AUD 2,000 total + 100 free spins. The qualifying minimum deposit is AUD 30 for each deposit, with 40x wagering and 7 valid days.
| Deposit method | Published range |
|---|---|
| Visa or Mastercard | See current card deposit limits |
| Neosurf | See the current terms |
| CashToCode | See current CashToCode deposit limits |
| MiFinity | AUD 15–AUD 3,000 |
| Bitcoin | See current Bitcoin deposit limits |
| Ethereum | See current Ethereum deposit limits |
| Other listed crypto | AUD 10–AUD 2,000 |
In Cashier, choose Withdraw, select an available route, enter the amount and submit. The standard minimum withdrawal is AUD 50; method-specific minimums vary, so check the current terms.
Where possible, payouts use a suitable method connected with the original funding activity. A request may remain pending while Lucky Hills checks identity, payment ownership or an active promotion.
Published limits are AUD 2,500 per day and AUD 40,000 per month. General withdrawals range from AUD 50 to AUD 2,000 per transaction. Requests of AUD 5,000 or more may receive an additional review lasting 1–3 days.
| Withdrawal route | Published limit or timing |
|---|---|
| General | AUD 50–AUD 2,000 per transaction |
| Inpay | AUD 50–AUD 2,000; usually 1–3 business days |
| Bitcoin, Ethereum, Litecoin and Tether | See the current terms |
| Ethereum minimum | See the current terms |
| Account-wide limits | AUD 2,500 daily; AUD 40,000 monthly |
The Lucky Hills withdrawal time has two parts: casino approval and payment delivery. Internal processing is generally 30 minutes–24 hours, with complex or busy cases taking up to 72 hours.
After approval, bank transfers are listed at 1–5 banking days. Crypto and e-wallets are listed at 1–24 hours; provider routes can take 1 hour–5 banking days. Inpay is usually 1–3 business days, while Bitcoin, Ethereum, Litecoin and Tether are usually under 24 hours.
The overall published maximum is 7 business days. Timing remains method-dependent, and VIP accounts may receive faster handling.
Verification may be required before a withdrawal is released. Lucky Hills can check identity, account details and payment ownership, so use matching information and submit documents through the secure process.
The welcome promotion has 40x wagering and 7 valid days. Check the current bonus terms before cancelling an offer or requesting a payout, as they can affect eligibility.
If a payment fails, check the amount, available balance, destination details and crypto network. Avoid repeating the transaction until its status is clear, then contact 24/7 live chat with the method, reference and request time.